Trusscore does not sell products directly to customers. All order management, tracking, and status updates are handled by the retailer or distributor where you placed your order.
Contact the Trusscore retailer or distributor where you placed your order to receive updates on:
Order processing status
Estimated delivery dates
Tracking information
Any order issues or modifications
When ordering Trusscore products through a retailer, standard delivery timeframes are 2 to 5 days from order placement, unless the product is already in stock.
Actual delivery time depends on several factors:
Whether the retailer has products in stock (stocking dealers offer immediate availability)
Your distance from the distributor or manufacturing facility
Current inventory levels and production schedules
Shipping carrier schedules and capacity
Order size and complexity
Retailers identified with the "Trusscore In Stock" tag on the Where to Buy map maintain inventory for immediate purchase.
If you placed your order through a distributor (rather than directly with a retailer), contact your managing distributor for order status and delivery information. Distributors handle the logistics of getting products from manufacturing facilities to retail locations or directly to job sites.
